Support

Questions, something broken, or a spot we should know about? Write to me. It's just me on the other end, and I read everything.

Forgot your password?

Homeward never asks for an email address, so there is no “reset by email”. When you created your account you were shown a one-time recovery code. In the app: sign-in screen → “Forgot password? Use recovery code” → enter your username, the code, and a new password.

Lost the recovery code too? Write to the address above and we'll figure out together what's possible — honestly, without the code it may not be. That's the trade for us never holding your email.

Delete your account or export your data

Both live in the app, no email needed: Profile → Settings → Delete account, or Settings → Export my data.

Report something

Photos and community content carry a report button in the app; reports reach me directly. For anything else, the address above works.